[P103S0575] Professional Duties and Ethical Responsibilities of Real Estate Salespersons (PDRS)

CPD Category: Professional (2 CPD credits awarded)

Course Duration: 3.0 hours

Course Synopsis:

  • An overview of the Estate Agents Act and Estate Agency Work Regulations, general offences and penalties
  • Exposition on legal provisions which require salespersons representing their Estate Agents to:
  • Make disclosures of interests in situations of Conflict of Interest
  • Dual Representation
  • Handling of Monies
  • No referrals of moneylenders
  • Use of CEA’s name and symbols
  • Duties to clients in relation to signing documents
  • Conveying offers and counter-offers
  • Safeguarding confidentiality of clients’ information
  • The mandatory requirements of Continuing Professional Development for renewal of registration
  • Embracing ongoing learning as a way of improving professional standing in the industry to go beyond the minimum 6 CPD credit hours


Course Objective(s)

  • The participants will have a working knowledge of the Estate Agents Act & Regulations and ensure compliance.
  • The participants will know what constitutes a professional real estate salesperson.
  • The participants will have clarity on their responsibilities as salespersons in carrying out the duties required under the regulatory framework.
  • The participants will embrace a culture of learning and acquisition of skills as well as knowledge to enhance their professional competence as real estate salespersons and becoming sought-after by consumers.


About the Trainer

Mark Gansham

Mr Mark Gansham graduated from the University of London with a Bachelors’s Degree in Economics. He is also ACTA (Advanced Certificate In Training And Assessment) qualified, a pre-requisite to training WDA’s Workforce Skills Qualification (WSQ) programs.

Mark has been a real estate practitioner for 18 years and has vast experience in sales and lease transactions of both the public and private residential market. He has vast knowledge in areas of HDB and Private Residential Properties. Mark has extensive experience in Real Estate training. He is involved in training in the Area of Rental & Sale of Public and Private Properties as well as Skills-based training.